top of page

Shop Policies

SHIPPING

 

Processing time​​

 

Because of the handmade and custom nature of my work, my current processing time is 1-3 weeks. Ready-to-ship items will be shipped within 1-3 business days.

​

If you are ordering jewelry for a specific occasion, it is highly recommend that you notify me when making your purchase so we can make sure you receive it on time.

 

Ships from Ukraine.

 

Estimated shipping times

 

Europe: 2-5 weeks

North America: 2-5 weeks

Australia and New Zealand: 6-8 weeks

Mexico 6-8 weeks

Asia Pacific: 6-8 weeks

Latin America and the Caribbean: 6-8 weeks
North Africa and the Middle East: 6-8 weeks
Sub-Saharan Africa: 6-8 weeks

 

I'll do my best to meet these shipping estimates, but cannot guarantee them.

 

Customs and import taxes​

 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

PAYMENTS

 

I accept PayPal only. If you don't have a PayPal account, you can still pay for purchases with PayPal using your credit or debit card.

 

All prices in my store are in US dollars. But you can pay in other currency. For example, in the currency of your card. PayPal offers various conversion options. You can choose the one that is convenient for you.

 

RETURNS & EXCHANGES

 

I gladly accept returns

 

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

 

I don't accept exchanges or cancellations

 

But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

 

  • Custom or personalized orders

  • Intimate items (for health/hygiene reasons)

 

Conditions of return

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

bottom of page